MY PLAN

MY NUMBER

• Can I change my Live.On number?
• Can I transfer ownership of my Live.On number to another person?
• Can I transfer my Live.On number to XL or Axis Prepaid or Postpaid later on?
• How to check my Live.On number?

MY PLAN USAGE

• Does Live.On have an active period?
• How to top-up my credit balance?
• Why no pulsa is better?
• What does Emergency Quota mean?
• What is Data Rollover?
• I still have some data/call left. Can I carry it over to the next month?

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LIVE.ON APP

• Where can I download the Live.On app?
• How can I change my login email address?
• Can I manage my account on the Live.On website?
• Can I use the SIM Card and the Plan without installing the Live.On App?
• Can I install the Live.On App separately from the device that uses the Live.On SIM card?
• How do I change the language setting of the app?