SIM CARD ORDER

SIM CARD ORDER

• How to order my SIM card?
• How to activate my SIM card?
• Where can I download the Live.On app?
• Where do I find my SIM card code (ICCID)?
• Can I choose my own number when I get the SIM card?
• I just ordered my SIM card. What if I want to cancel my order?

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ORDER PAYMENT

• What are the available payment methods?
• What are the items included in the total payment of my SIM card order?
• Why is my order payment not verified yet?
• My credit card payment is charged more than once. What should I do?

SIM CARD DELIVERY

• What is inside my Welcome Pack?
• What are the available delivery options?
• When will I receive my SIM card?
• How do I track my order?
• I put a wrong delivery address. What should I do?
• Can my order be sent to a delivery address other than Home & Work address?

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