Skip to main content
Submit a request
Sign in
Live.On FAQ
SIM CARD ORDER
SIM CARD ORDER
SIM CARD ORDER
How to order my SIM card?
What is inside my Welcome Pack?
Can I choose my own number when I get the SIM card?
I just ordered my SIM card. What if I want to cancel my order?
ORDER PAYMENT
What are the available payment methods?
What are the items included in the total payment of my SIM card order?
Why is my order payment not verified yet?
My credit card payment is charged more than once. What should I do?
SIM CARD DELIVERY
How do I track my order?
When will I receive my SIM card?
What are the available delivery options?
I put a wrong delivery address. What should I do?
Can my order be sent to a delivery address other than Home & Work address?
Can someone else receive my SIM card for me?