Make sure you still have a call balance and you are still on Active Period.
Please try to make calls to/from a different number.
Try from another location. If you’re trying to make calls inside a building, try to move to a part of the building that has a stronger signal. For example, move from the basement to an open space.
Make sure there is a signal on your phone. If not, then update your location by following these steps:
For Android, the Mobile Networks menu option, switch Manual Network on, choose another operator first, then choose XL.
For iOS, go to Settings > General > Reset > Reset Network Setting.
If the issue still persists, please contact the Happiness Expert via Live Chat from Apps or email happiness@liveon.id for further help.
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