How if I forgot to renew my plan by the time it expires?

Our service has a Grace Period of thirty (30) days starting from your plan expiry date. You will not be able to use the outgoing calls and SMSes services but can still receive incoming calls and SMSes. Data-wise, you will still be connected to data capped at 150MB running on full speed.  More than enough to renew your plan. 

If you don’t renew the plan once the grace period is over, it’s considered that your account is Suspended, meaning you can no longer receive incoming calls and SMS. If you still don’t buy a new plan once the Suspension Period is over (90 days after the plan expires), it is considered that you have terminated the service and you lost your number.