Why was my order cancelled?

Hmm... I'm sorry about this. :(

To ensure the comfort and safety of products and users, especially for purchases via the Application and Website, Live.On has the right to cancel orders if violations or suspicious activity are found regarding transactions carried out if indications are found in the form of:

1. Order data in the form of email has been used to order Live.On SIM cards in unreasonable quantities within a certain time period.
2. Order data, which can be in the form of email, name, address, etc., is detected when ordering in large quantities with a relatively short subscription period after the SIM card is activated.
3. The name or details entered on the order are not public.
4. We found a duplicate order with similar data in progress.

Please note that the Live.On SIM card purchase history on the website is recorded in our system. Live On hopes that you can use the number you choose in the future and avoid purchasing single-use SIM cards, and make sure the data you input is appropriate to avoid unwanted things.

Make sure you do not meet the elements of violation above so that your order can be processed further.