A replacement sim card will be sent according to a pre-selected delivery schedule. Relax, a replacement sim card is free!
To track shipments, please click the following link by entering your date of birth and Live.On number (without starting with 0) then you will be redirected to the order page, a JNE receipt number will appear which you can track here.
You also don't need to re-activate, you can directly install Live.On on the device you are using. If no signal appears, please restart or deactivate the device in 3-5 minutes then reactivate. If you are still experiencing something similar, don't hesitate to contact us via Live Chat at Liveon.id or email to email@example.com.